Purpose of this policy
This policy explains the information used to operate, secure, improve, and fund the Crownlands browser game and its public information pages.
Information Crownlands uses
When you sign in, Crownlands receives account identifiers and basic profile information supplied by your authentication provider, such as your user ID, display name, email address, and profile image. Crownlands also stores gameplay information including your cities, troops, gold, progression, purchases made with in-game currency, clans, reports, settings, and server activity.
Clan rally records include private target details, participant identifiers, selected source cities, committed troop amounts, assembly timing, and settlement outcomes. Current clan members can read forming rally details; public map projections hide the objective until the rally launches. The Clan War Room displays this rally state and does not provide a separate operation-planning record system.
Crownlands stores a persistent random game-installation identifier in each browser profile. The server stores only a one-way hash of that identifier and retains recent account-to-installation associations for 30 days to prevent linked-account combat abuse. Shared IP addresses and shared networks are not used for automatic combat blocks.
The game uses browser storage and service-worker caches to remember sessions, support installation, improve loading, and safely retry eligible actions. Security records may include session identifiers, request timestamps, App Check results, and limited technical diagnostics.
Purchases and payment support
Stripe hosts Crown checkout and processes payment details, billing information and payment-related fraud checks under its Privacy Policy. Crownlands sends Stripe an order reference and the selected pack; our game does not collect or store full card numbers or card security codes.
Crownlands keeps private, account-linked order references, Stripe payment and event identifiers, pack quantities, currency and amounts, timestamps, delivery status, and refund or dispute review records. These records let us deliver Crowns once, recover interrupted checkouts, assist customers and investigate refunds or disputes. Billing addresses and payment emails are not copied into game payment records. Purchase and support records are retained as needed for account history, fraud prevention, resolving disputes and applicable accounting obligations.
Private purchase, refund and privacy requests can be sent to crownlandsmail@gmail.com. Email support uses Google's Gmail service. We use the information you send to handle your request; do not include payment credentials or account passwords.
Advertising and rewards
Crownlands uses a non-serving Google AdSense account meta tag and an ads.txt record to verify publisher-site ownership. Crownlands does not place AdSense display advertisements on its login, navigation, alert, error, or other utility screens. If contextual display advertising is introduced after approval, it will be limited to eligible public content pages.
Crownlands may offer optional rewarded advertisements through Google Ad Manager. Google Publisher Tag is requested only after an eligible signed-in player deliberately starts that flow. Google may then process device, browser, network, consent, and advertising identifiers to select, deliver, prevent fraud, and measure the advertisement. Crownlands records the chosen in-game reward, whether a reward grant was requested, cooldown usage, and the resulting account transaction.
Declining, closing, or blocking a rewarded advertisement does not prevent normal gameplay. An unfinished or unavailable advertisement grants nothing. In-game gold and troops have no cash value and cannot be redeemed for real-world payment.
If contextual advertising is enabled on eligible public content pages, third-party vendors, including Google, may use cookies to serve advertisements based on a visitor's prior visits to this site or other sites. Google's use of advertising cookies enables Google and its partners to serve personalized advertising. Visitors can manage or opt out of personalized advertising through Google Ads Settings. Where required by law, Crownlands will request consent before enabling personalized advertising or related storage.
Service providers
Crownlands uses Google Firebase for authentication, databases, server functions, notifications, and abuse protection; Google AdSense for publisher verification and potential eligible public-page advertising; Google Ad Manager for optional rewarded advertising; Netlify for web hosting; Stripe for payments; and Google Gmail for email support. These providers process information under their own terms and privacy policies.
Optional chat translation
Chat translation is powered by Google Translate through the Cloud Translation API. Visible chat messages are checked for language so a small Translate button can appear beneath a message in a different language from your device preference. Press that message's button to translate it, or Show original to restore its text. New messages remain original until you choose to translate them.
Crownlands sends the text of authorized, visible Global or Clan messages to Google for language detection and requested translation. It does not send player names, account IDs or clan IDs separately. Detection results and translated copies are cached on the server for up to 24 hours, with expired copies removed by scheduled cleanup. Access still requires permission to read the original message. Browser results stay in memory. Usage counters record character totals for both operations to enforce the application's existing monthly allowance.
Translations are automatic and may be inaccurate. Original messages remain available when translation is loading, unavailable or at its monthly limit.
Google provides translations without warranties of accuracy, reliability, merchantability, suitability for a particular purpose or noninfringement. See Google's translation disclaimer.
Choices and retention
Where required, an advertising consent message lets you manage available advertising choices. You can avoid rewarded advertising by not pressing Watch Ad. Browser data can be cleared through your browser or operating-system settings, although server-side account and gameplay records remain necessary to preserve the shared game world and prevent fraud.
Gameplay and security records are retained for as long as reasonably needed to operate the game, maintain account history, resolve disputes, enforce limits, and comply with applicable obligations. Short-lived rewarded-ad intent records are scheduled for deletion after their audit period.
Children
Crownlands is a general-audience game and is not directed to children. Do not use the service if you are below the age required to consent to online services in your location without authorization from a parent or guardian.
Policy updates and contact
This policy may be updated when the game or its service providers change. Material updates will be reflected by the date above. Privacy questions and requests can be submitted through the Crownlands support page. Do not publish passwords, authentication codes, account tokens, or other sensitive credentials in a public report.